08/16/2019
Ray M
Dallas, TEXAS
Male
50 - 69 years old
Would recommend to a friend
Best spin bike made
VERIFIED PURCHASE
08/04/2019
Kyle
Rochester, NY
Male
35 - 49 years old
Would recommend to a friend
Solid Machine
VERIFIED PURCHASE
I had never used a spin bike prior to this purchase. My wife had and she likes it as much as the bikes she used to use in class. Personally I was surprised/happy with the comfort. I didn't use to cycle much; just limited use of traditional exercise bikes and some mild use of my commuter bike - I was prepared for the worst. From day one however I was able to get a good position and never have had an issue.
We purchased the bike to use along...
I had never used a spin bike prior to this purchase. My wife had and she likes it as much as the bikes she used to use in class. Personally I was surprised/happy with the comfort. I didn't use to cycle much; just limited use of traditional exercise bikes and some mild use of my commuter bike - I was prepared for the worst. From day one however I was able to get a good position and never have had an issue.
We purchased the bike to use along with the Peloton app and love the combo so far. We debated quite a bit to go with the Keiser or the Peloton bike but in the end decided the higher monthly subscription cost and potential replacement cost/obsolescence of the built-in display outweighed the feature of competing in class. The computer on the Keiser makes it easy to follow along with cadence and importantly resistance instructions. While it obviously doesn't match 1:1 with the Peloton it's a huge advantage to have a digital number to track yourself against instead of just a knob as available on most other bikes.
Why 4 stars? I have a few nitpicks:
* "Feel" - There are some swaths of resistance/cadence where when seated I think you feel the magnet applying resistance or some other grit every few strokes. There is no grinding or anything like that, just something noticeable. Doesn't impact the workout/resistance feeling but I didn't notice this on LeMans Revmaster I had to use for PT. I wonder if it is a product of the lighter flywheel (which is great for the knees).
* Noise level - Make no mistake, the bike is not loud at all - we don't hear it elsewhere in our house or over the classes we're listening to. It's just that Keiser advertises it as near-silent. Of course this is a subjective statement but I wouldn't call it that. I think most of it is due to air from the flywheel reflecting off the plastic housing. The LeMans Revmaster had an open flywheel which "seemed" quieter, but tough to make a direct comparison in their respective environments.
* Minor cosmetic defects - none of these impact use but the computer housing has a scratch on the inside, the water bottle holder had a chip and there were scratches on the flywheel. None of them are a big deal, just not expected for a $2000 bike.
* Tools - Would have been nice to have the required tools included.
Overall I'd definitely recommend the bike and hope to use it for many years.
Keiser responded:
Thanks for your feedback Kyle! You've brought up some excellent selling points here, and I'd like to address your concerns:
* Feel - That's odd, nothing touches the flywheel in operation and the resistance is purely magnetic. If you've not already, it would be a good idea to call us and speak to our service department.
* Noise Level - I hear this sometimes, it ultimately comes down to the surrounding area the cycle is in. If you move the cycle to a larger room it will seem quieter, and most customers have their M3i in a fairly small room.
* Minor Cosmetic Defects - Same as the above, we just need a picture of the damaged parts to open a service ticket.
* Tools - This is the primary reason we developed the Assembly and Maintenance kit. Some of our competitors have...
Thanks for your feedback Kyle! You've brought up some excellent selling points here, and I'd like to address your concerns:
* Feel - That's odd, nothing touches the flywheel in operation and the resistance is purely magnetic. If you've not already, it would be a good idea to call us and speak to our service department.
* Noise Level - I hear this sometimes, it ultimately comes down to the surrounding area the cycle is in. If you move the cycle to a larger room it will seem quieter, and most customers have their M3i in a fairly small room.
* Minor Cosmetic Defects - Same as the above, we just need a picture of the damaged parts to open a service ticket.
* Tools - This is the primary reason we developed the Assembly and Maintenance kit. Some of our competitors have a mandatory setup fee, where our cycle does not. You can choose to assemble the cycle yourself as the process is very simple, and we have varying degrees of assistance available, including the tool kit.
Thank you again for your thoughtful and detailed review and please feel free to contact me for any assistance with the above.
Best,
Mike Douglass
Keiser Corporation
1-800-888-7009
08/01/2019
Bkf
Lincoln, NEBRASKA
Female
35 - 49 years old
Would recommend to a friend
Perfect!
08/01/2019
Jrvisser
Manhattan, MT
Male
35 - 49 years old
Would recommend to a friend
Love it!
VERIFIED PURCHASE
07/31/2019
Rick
Denver, CO
Male
35 - 49 years old
Would recommend to a friend
Fantastic
VERIFIED PURCHASE
07/30/2019
Sherri P
New Tripoli, PA
Female
50 - 69 years old
Would recommend to a friend
Fabulously happy
VERIFIED PURCHASE
07/30/2019
Mike
Prospect, KY
Male
50 - 69 years old
Quality design, workmanship, and performance
VERIFIED PURCHASE
07/29/2019
Rob
Woodstock, VIRGINIA
Male
35 - 49 years old
Would recommend to a friend
High Quality Spin Bike
VERIFIED PURCHASE
