We recommend Polar brand monitors, specifically the Polar® H1 and T31 WearLink® models.

To help you meet your fitness goals, there are several available smart phone apps compatible with the M3i and M3iX, including Keiser M Series (iOS and Android) Keiser M Series Pro (iOS and Android), Goind (iOS), Ride Buddy Buckets (iOS), Impowered.betested (Android) and Impowered.betrained (Android). The free Keiser M Series app allows you to track all of your cycling data session by session and export your data to TCX files for import into most popular training software. The Keiser M Series Pro app includes the ability to perform FTP tests.

No, whether you are a home user or a commercial gym, you will receive the same high-quality indoor bike.

From time to time, we do stock both used cardio and strength equipment. You can contact our in-home specialist at 559-256-8020 or 1-800-888-7009 (toll free) with questions regarding used inventory.

We do not offer financing at this time.

Yes, our in-home specialist can be reached at 559-256-8020 or 1-800-888-7009 (toll free).

Full warranty coverage details can be found here.

Yes, in order to reduce costs for customers, we ship our bikes partially assembled. The accompanying user manual details the entire process. Click here to view the manual, watch our home assembly video, lookup assembly service providers or contact our service department at 559-256-8000 with any questions. Lastly, if you’d prefer not to self-assemble your bike, you can contact our in-home specialist at 559-256-8020 or 1-800-888-7009 (toll free) for a quote to have the bike assembled by a professional or to have one shipped to you fully assembled.

Not to worry! Your warranty covers shipping damage. In addition, we carefully double-box our shipments, so if the outer box appears damaged the inner box may be just fine. Once received, you just need to assemble the bike per the included instructions and call our Service Department or in-home specialist at 1-800-888-7009 if anything seems off. Parts can ship same day, and are very simple to swap out.

Keiser employs an international sales team to assist our customers overseas, just give us a call at 1-800-888-7009 or click here to find your international distributor. Please note that if a bike is purchased and exported from North America it will void the manufacturers warranty.

Up-to-date info can be found by calling 1-800-888-7009 during normal business hours with your order ID.

Unfortunately we do not ship to APO/FPO addresses at this time.

Groom + Style explains the reasons behind that engineering decision in their article: "Spin Bike Flywheel Weight – Is a Heavier Flywheel Better On an Exercise Bike?"

Yes. The M3i includes a standard media tray and stretch pads for pre and post-ride stretching.