What information do we collect, and when do we collect it?
In general, you can visit Keiser websites without giving us any personal information. We collect general information about visitors to our websites, to help us improve our websites and services. This includes how many visitors there are to our sites and how long they view each page.
In certain circumstances we may ask for personal information about you. These include if you enter any of our competitions or promotions, subscribe to one of our services, request an audit, complete a survey, submit an inquiry or register for one of our events.
We may ask you for information to enable us to provide a service to you. We collect this information in a number of ways, including via telephone, written correspondence, email and websites. If we provide a service to you, we may have information about your use of that service.
A cookie is a text file which saves onto your computer when you visit a website. Your browser may allow you to choose whether to accept cookies or not, and if you choose to accept cookies, you may be able to allow different levels of acceptance. For more about cookies please visit www.allaboutcookies.org
If users disable cookies in their browser:
If you disable cookies off, some features will be disabled. It will turn off some of the features that make your site experience more efficient and some of our services will not function properly.
Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We have implemented the following:
• Demographics and Interests Reporting
We along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising initiative opt out page or permanently using the Google Analytics Opt Out Browser add on.
Keiser may use other technologies on our websites and in e-mail communications to determine, for example, how many visitors have visited certain pages, opened messages or clicked on links.
What do we do with the information we collect?
We use the personal information we collect to help personalize your online experience, as well as for administration and marketing purposes.
We shall not release the personal information we collect, in whole or in part, to any third parties unless:
We are obligated to do so by law; or
With your consent; or
Where necessary to provide the products and services chosen by you; or In the event that we sell or buy any business or assets, in which case we may disclose your personal information to the prospective seller or buyer of such business or assets; or
If Keiser or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
How do we protect visitor information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order, enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
Your Ability to Opt Out
You can opt out of all Marketing communications by contacting our Marketing team through this request form. Choose "Marketing Inquiry" from the drop down menu, enter "Opt Out" in the comment box, and submit the completed form.
California Online Privacy Protection Act
According to CalOPPA we agree to the following:
Users can visit our site anonymously.
Users are able to change their personal information:
• By emailing us
• By calling us
• By logging in to their account
How does our site handle do not track signals?
We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under 13, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation's consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.
We do not specifically market to children under 13.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
• Send information, respond to inquiries, and/or other requests or questions.
• Process orders and to send information and updates pertaining to orders.
• We may also send you additional information related to your product and/or service.
• Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
To be in accordance with CANSPAM we agree to the following:
• NOT use false or misleading subjects or email addresses.
• Identify the message as an advertisement in some reasonable way.
• Include the physical address of our business or site headquarters.
• Monitor third-party email marketing services for compliance, if one is used.
• Honor opt-out/unsubscribe requests quickly.
• Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can email us at
• Follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence.
If you have any questions or concerns about the information we hold about you and how we use it, please contact our Marketing team by submitting this request form and choosing "Marketing Inquiry" from the drop down menu. Or, you can contact us at the information below:
2470 S. Cherry Avenue
Fresno, California 93706
+1 559 256 8000
Last Edited on 2016-03-18