Product Reviews

M3i Indoor Bike

Average rating

4.8 5 1698

1698 reviews

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Kamloops, BRITISH COLUMBIA

Male

50 - 69 years old

Would recommend to a friend

Great Bike

VERIFIED PURCHASE
My second Keiser bike; upgrading from an M3 with almost 100,000km over 10 years. Solid, dependable piece of gear that I am sure will last many years. Fast shipping and easy to assemble - wonderful videos on line. Hooked up easily to Zwift the first attempt, and started tracking my progress right away. A few concerns: The seat is very noisy, even after liberal applications of lubricant. Keiser support has asked me send a video, but as of today haven't been able to get anyone to help me out with this. Also, my convertor stopped working after my first ride, causing me to lose my free week with Zwift as Keiser - quickly - sent me another. My concern here is I was sent a convertor with a brand new bike purchase that Keiser knew was not going to function. There is an update app, but this still...
My second Keiser bike; upgrading from an M3 with almost 100,000km over 10 years. Solid, dependable piece of gear that I am sure will last many years. Fast shipping and easy to assemble - wonderful videos on line. Hooked up easily to Zwift the first attempt, and started tracking my progress right away. A few concerns: The seat is very noisy, even after liberal applications of lubricant. Keiser support has asked me send a video, but as of today haven't been able to get anyone to help me out with this. Also, my convertor stopped working after my first ride, causing me to lose my free week with Zwift as Keiser - quickly - sent me another. My concern here is I was sent a convertor with a brand new bike purchase that Keiser knew was not going to function. There is an update app, but this still didn't solve my problem.

Keiser responded:

Frank,

First, thank you very much for your continued patronage!

Second, I wanted to follow up with you on the other items. Did you receive any resolution with your seat? I couldn't find your service ticket, my apologies.

We never ship defective product if we can help it, and the converter did have some issues in early iterations that we addressed with the updater app. When the app fails we try other avenues, including a replacement converter if deemed necessary.

Either way, please check in with me if you can, I do want to make sure we take care of you.

Thank you,

Mike Douglass
Keiser Corporation
1-800-888-7009


Sandy, UTAH

Female

50 - 69 years old

Would recommend to a friend

Keiser M3i Indoor Bike

Great bike, Very quiet and easy to put together. The seat was a little uncomfortable, but I'm not used to riding a bike either so that could be the problem.

Keiser responded:

KC,

In case you weren't aware, you can replace the seat on your M3i with anything that fits on a "standard" road bike. If you'd like a seat cover, our saddle is in the "narrow" saddle category.

Best,

Mike Douglass
Keiser Corporation
1-800-888-7009


Mount Airy, MD

Female

35 - 49 years old

Would recommend to a friend

Love at "Hello Bike"

VERIFIED PURCHASE
This Bike is beautiful! I absolutely love it. I have been using it for almost 2 weeks and I am excited as ever everytime I look at it. My treadmill is a little jealous but I'm sure in time they will be friends once they realize that I love both of them in their own way. I feel like I'm a proud parent as I have nothing but great things to say about my new bike (yes treadmill I love you too). I'm sure we all will have many fun hours together.

Keiser responded:

Thanks LHK, my condolences to your treadmill!

Mike Douglass
Keiser Corporation
1-800-888-7009


Female

18 - 25 years old

Would recommend to a friend

Great bike

VERIFIED PURCHASE
I love my Keiser M3i! Was easy to put together and I have been using it regularly. So smooth and quiet, comfortable. Purchased this because my local gym has these bikes and now I can use whenever I want. Love it.

Calabash, NC

Male

35 - 49 years old

Would recommend to a friend

Far exceeded expectations

After months of reviews reading and exploring all of the many options out there for an exercise bike, my wife and I decided on the M3i. Assembly was a breeze, far easier than I was expecting. The included tool kit was a must, I have a fair collection of tools but would not have had the necessary ones to complete installation. The first day i went for a quick 8.5 mile ride, it felt and timed out just like a ride on my road bike. The next day I rode for 20 miles. I am 100% satisfied and have already recommended to several co-workers. in only three weeks I have ridden 95 miles and look forward to the next ride. Awesome machine so far.

Yardley, PA

Female

35 - 49 years old

Would recommend to a friend

Great! But missing a piece.

VERIFIED PURCHASE
I love the bike. However, upon set up, the bike was missing one of the rubber feet on the bottom of the base. I had to put some padding under the base to make it balanced. I've attached picture.

Keiser responded:

Wow, that's definitely a problem, I'm sorry you weren't able to use your M3i right away!

Looks like we shipped you the replacement pieces, thanks for submitting your service ticket. Our goal is to provide the best experience possible, and when we screw up, to fix the issue at once.

Best,

Mike Douglass
Keiser Corporation
1-800-888-7009


Nashville, TN

Male

35 - 49 years old

Would recommend to a friend

Solid, quiet, and smooth

VERIFIED PURCHASE
After may hours of research, I chose this bike for many reasons. I had narrowed my decision down to the Keiser M3i, and a Peloton. The Keiser was the more attractive choice because it was $250 less expensive than the Peloton. I bought my bike, and at the time of this writing, it came with free shipping and tons of extras, including a mat, gel seat, M converter, stretch pads, media tray, tool/ maintenance kit, and a towel. Peloton charges more money for extras. I also appreciated that I am able to use my SPD shoes that I use on my outside bike. The Peloton bike requires the buyer to purchase special shoes, yet another added cost. All of the reviews I read had mentioned how much quieter the M3i is in comparison to the Peloton. The Keiser bike does not need to be plugged in, which allows it to...
After may hours of research, I chose this bike for many reasons. I had narrowed my decision down to the Keiser M3i, and a Peloton. The Keiser was the more attractive choice because it was $250 less expensive than the Peloton. I bought my bike, and at the time of this writing, it came with free shipping and tons of extras, including a mat, gel seat, M converter, stretch pads, media tray, tool/ maintenance kit, and a towel. Peloton charges more money for extras. I also appreciated that I am able to use my SPD shoes that I use on my outside bike. The Peloton bike requires the buyer to purchase special shoes, yet another added cost. All of the reviews I read had mentioned how much quieter the M3i is in comparison to the Peloton. The Keiser bike does not need to be plugged in, which allows it to be placed anywhere. I had used a Keiser bike for spin classes in the past, so I knew how it rode and felt. The Keiser bike has its own independent display monitor, and doesn’t need an app to display workout data. Overall, it was an easy choice, and I have enjoyed riding since I received it. My only issue is that I’ve been having issues with the M converter. After a week, I had to replace the battery because it wasn’t connecting, and then recently it kept shutting off during a ride. I’ve requested online assistance and have yet to hear back.

Keiser responded:

Hi Allan,

Going through our service tickets I see we shipped you a replacement converter and it appears that corrected the issue, thank you very much for your review! Glad to hear you're enjoying the cycle but please keep me posted if you need anything further.

Thank you,

Mike Douglass
Keiser Corporation
1-800-888-7009


Winfield, BC

Female

50 - 69 years old

Would recommend to a friend

Great Bike

VERIFIED PURCHASE
Delivery was fast and set up was easy to do. A solid bike and the adjustable seat and handle bars means a good fit for all sizes.