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M3i Indoor Bike

Average rating

4.8 5 1698

1698 reviews

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Female

50 - 69 years old

Would recommend to a friend

Bike is great, assembly process not so much

VERIFIED PURCHASE
I ordered my bike in January along with accessories including assembly kit and requested shipment after February 9th. Bike arrived February 14th. Not damaged and well packaged. Did not receive any accessories or assembly kit so it sat unassembled. Contacted Keiser Monday morning and they overnighted missing items. Start to put it together and I have instructions for a different model bike so I had to pull up instructions on my phone. Once I had the correct instructions assembly went well. Love the bike and customer service was good but processing of shipments for correctness needs to improve.

Keiser responded:

Hey Robin, thanks for the feedback! Forwarded your comments to our bike line for review.

All the best,

Mike Douglass
Keiser Corporation
1-800-888-7009

Placitas, NM

Male

35 - 49 years old

Don’t buy this bike until tech is fixed!

If you care about tracking your progress and ride data, do not buy this bike. Both the app and bike computer are broken, and if I had it to do all over again, I would’ve purchased a different bike. First, the bike computer shuts down your ride if you need to hop off the bike for more than 30 seconds to pee or blow you nose or whatever. So you lose all your data and start over. Second, once you have the app, the cross talk between the bike computer and app is almost nonsensical. It’s rare that the calorie count ever matches. And again, if you hop off the bike, the bike computer restarts and can reset app data as well even though the app indicates your ride is paused! A week ago, I lost 700 calorie ride and got credit for 1 calorie. All of this seems like...
If you care about tracking your progress and ride data, do not buy this bike. Both the app and bike computer are broken, and if I had it to do all over again, I would’ve purchased a different bike. First, the bike computer shuts down your ride if you need to hop off the bike for more than 30 seconds to pee or blow you nose or whatever. So you lose all your data and start over. Second, once you have the app, the cross talk between the bike computer and app is almost nonsensical. It’s rare that the calorie count ever matches. And again, if you hop off the bike, the bike computer restarts and can reset app data as well even though the app indicates your ride is paused! A week ago, I lost 700 calorie ride and got credit for 1 calorie. All of this seems like an easy fix—app should always override bike computer. And make bike computer pause NOT shut down. But Keiser seems unwilling or unable to fix it, instead expecting the quality of the bike to carry the brand. Sadly, without functional tech, it’s a dinosaur. The only reason I give it a 2, is the bike quality.

Keiser responded:

Hi Nicholas,

I'd be very interested to speak to you more about this, some of the issues you encountered below were design choices we made with the bike computer though others are out of the ordinary and I want to ensure we get to the bottom of this.

This morning I tested the M Series app with a cycle in our showroom and received the graph below. Even when the computer shuts down after one minute of inactivity, the app should continue to track your data and give you the option to begin pedaling to pick up where you left off.

If you can check in with me I'd appreciate it, thank you for your review and I hope we can correct this for you!

Best,

Mike Douglass
Keiser Corporation
1-800-888-7009

San Diego, CA

Male

50 - 69 years old

Would recommend to a friend

Extremely Satisfied

VERIFIED PURCHASE
Extremely satisfied with our M3i. My wife and I are using the bike along with two Peloton app subscriptions and two Amazon Fire TV sticks. Using two separate Fire TV sticks eliminates the need to login/logout as the credentials are cached. We've both been using it for one month, 5 days a week, no issues. Smooth, stable, quiet, and includes everything you need except the dumbbell holder. We ordered that separately.

Chicago, IL

26 - 34 years old

Would recommend to a friend

Love the Bike but the app needs some serious work!

VERIFIED PURCHASE
I love the bike and the overall smoothness of the ride but have just a couple concerns. I would like to do more workouts through the M3 app but constantly have trouble connecting or when I do start a workout the app freezes. I've done everything from changing the batteries to re-downloading the app and still have issues. I'm a little disappointed because I was expecting more out of the app but overall it is a quality bike and there is no other one like it on the market.

Keiser responded:

Hey Trey,

I recommend you give our service department a call, they can help rule out any simple and easily correctable issues. You can send a note to me as well and I can start the process. Glad to hear you like the bike but I want to make sure we get this taken care of for you.

Thank you,

Mike Douglass
Keiser Corporation
1-800-888-7009

Springfield, OHIO

Female

50 - 69 years old

Would recommend to a friend

Keiser M3i bike

VERIFIED PURCHASE
Best bike ever. A quiet and smooth ride. Much better than the bikes I was using for spin class at my local gym. I’m very happy with my purchase.

Clemmons, NC

Female

18 - 25 years old

Would recommend to a friend

Great Quality!

VERIFIED PURCHASE
This bike is well-built, sturdy and whisper quiet. I ha e it set up in front of my smart tv and I am able to find many guided rides online. It’s great.

Sioux Falls, SD

Male

50 - 69 years old

Would recommend to a friend

Back in the saddle!

VERIFIED PURCHASE
From the easy assembly to the ease of operation, I’ve fallen in love with biking all over again. What a top notch product - so well built and so quiet. I’m 6-foot-8 and I feel just as comfortable on this as my custom-made outdoor bike.

Delmar, NY

Female

35 - 49 years old

Would recommend to a friend

No regret with this purchase after much research

VERIFIED PURCHASE
Although it is expensive, we are glad we chose it. We researched all the other options and felt this was the best option. We stand by our decision.
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