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M5i Strider Elliptical Machine

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91 reviews

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Vacaville, CA

Female

50 - 69 years old

Would recommend to a friend

Keiser M5i Strider Elliptical Machine

VERIFIED PURCHASE
My gym has this machine as part of a circuit. I noticed that in just the minute that I was on it I was breathing harder. I started to stay on it for a longer time and found that it made me sweat more that any other cardio machine that I used at the gym. Decided I had to have one for home. Surprised that it arrived fully assembled, so able to start using it the same day it was delivered!

Keiser responded:

Thanks for your review Griff! We snuck the fully-assembled shipments in, I hope it made things simpler for you.

Best,

Mike Douglass
Keiser Corporation
1-800-888-7009

Fort Worth, TEXAS

Male

70+ years old

Would recommend to a friend

Life Changer

VERIFIED PURCHASE
This is a fantastic exercise device. The company is wonderful to deal with. My only regret is that I didn't get one sooner.

Doral, FL

Male

35 - 49 years old

GREAT EQUIPMENT - service support limited

VERIFIED PURCHASE
The authorized technicians are so in demand, that get a service appointment in short time will be a challenge. More so if an order needs to be placed requiring a second visit. These technicians quality service is second to none. But boy, it should not take so much time.

Keiser responded:

Hello Jaime,

Thank you for bringing this to our attention, and I'm sorry we weren't able to respond sooner. Our service technicians are available in all metropolitan areas and can respond within a few business days in most cases. They are contracted service technicians, and we are occasionally at the mercy of their schedule as you indicated.

I'm happy to report that since you were last serviced, we not only doubled our service staff but also improved our service tracking software to enable faster responses and better coordination with our service technicians in the field.

Feedback like this helps strengthen our ability to better serve others, and we thank you again for your input!

Mike Douglass
Keiser Corporation
1-800-888-7009

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