PRODUCT REVIEWS

M5i STRIDER ELLIPTICAL MACHINE

Average Rating

4.82 5 58

58 reviews

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San Jose, CA

Female

18 - 25 years old

Would recommend to a friend

We love it!

So we just got the M5i Strider and we had a bit of an issue with the screen. Luckily, Keizer has an amazing customer service line and they walked us through it all. The strider works great now and I am loving it.

CEDAR PARK, TX

Male

50 - 69 years old

Would recommend to a friend

Stop looking! The Keiser M5i is what you need.

VERIFIED PURCHASE
I dump my Norditrack for the Keiser M5i for the following reasons: total body work out, no stress on my joints, super smooth magnet fly wheel, extremely well built, no gimmick (so less chance of breakdown), and small profile. Oh, did I mention that Mike - who assisted me with the sales is fantastic?

Keiser Responded:

Thanks for the shout out Duy! Everyone here at Keiser is always happy to be of service.

Best,

Mike Douglass
Keiser Corporation
1-800-888-7009


Gainesville, VA

Male

50 - 69 years old

Would recommend to a friend

Love this machine!

VERIFIED PURCHASE
I'm sure things will work out eventually, but the only thing that's bugging me about the M5i, which I otherwise love, is the clicking I'm getting from the left foot-rest on each rotation. Have contacted Keiser and waiting their reply at which point I will update this post.

Keiser Responded:

Hi Jerry,

Please keep me posted! I couldn't find your most recent inquiry in our service portal, were you able to submit a picture/video of the issue? That really helps us with the diagnosis.

Thank you!

Mike Douglass
Keiser Corporation
1-800-888-7009


Montgomery Village, MD

Male

50 - 69 years old

Would recommend to a friend

A good find! Grateful!

VERIFIED PURCHASE
Our elliptical arrived cross country on 3.3.21 (ordered 2.9). My wife and I are thoroughly enjoying this machine. As advertised - the unit came fully assembled and ready, wrapped and secured on a pallet with a huge box over the top. TIP: if going into the garage? Have the box cut away from bottom portion of the pallet and lifted off the pallet BEFORE going into garage. After removing the strider from the pallet, the M5i rolled right into place on our first floor just inside the garage very easily with two people.

We have completed several workouts. I suffer from a lower back injury and was encouraged by my doctor to find a new and low impact exercise and suggested a bike. Several bike reviews later, I found one that led me to the Keiser bike and then I...
Our elliptical arrived cross country on 3.3.21 (ordered 2.9). My wife and I are thoroughly enjoying this machine. As advertised - the unit came fully assembled and ready, wrapped and secured on a pallet with a huge box over the top. TIP: if going into the garage? Have the box cut away from bottom portion of the pallet and lifted off the pallet BEFORE going into garage. After removing the strider from the pallet, the M5i rolled right into place on our first floor just inside the garage very easily with two people.

We have completed several workouts. I suffer from a lower back injury and was encouraged by my doctor to find a new and low impact exercise and suggested a bike. Several bike reviews later, I found one that led me to the Keiser bike and then I saw this strider! We never considered a home elliptical (our preferred cardio workout at the gym) because they are typically too big. This one is perfectly sized for our bedroom / "covid era" workout area.

The M5i runs very quietly; I have had to tighten the bolts on the handlebar (moving) assembly a few times to eliminate some squeaks from loose bolts. The resistance levels offer a great range for the kind of workout desired. The polar monitor strap is nice and works with the Keiser app I have downloaded and used to track my workouts. Initially, I found the heartbeat data very erratic. But then I tried soaking the strap with water vs. lightly wetting -- the accuracy of the heartbeat improved considerably; however, now, the heartbeat works for the beginning of the workout but then goes to zero. Several workouts have saved as "incomplete". I am wondering if that ties to the heartrate data not being complete? I need to further troubleshoot…

The media tray fits my work or personal laptops, my ipad or my phone. I have been on work calls while on the strider doing a workout. That is AWESOME, actually. My wife is 5' 3" and I am 5' 7". She would prefer the tray a little lower, but we cannot adjust that direction. Overall, though, we are both very pleased.

Keiser Responded:

Thanks JDG, for this I would recommend you connect with our service department to troubleshoot the heart rate issue. We're always around to help!

Thank you,

Mike Douglass
Keiser Corporation
1-800-888-7009


Foothill Ranch, CA

Male

50 - 69 years old

Would recommend to a friend

Solid & well built machine!

VERIFIED PURCHASE
This is a solid elliptical but I do have 2 gripes. Number & most notably is the digital display. For a piece of equipment to cost over $2000 after shipping, I would think he display would be the most current up to date tech but trying to get this display programmed to pick up bluetooth signal takes a engineering degree. It should NOT be this difficult & I consider myself pretty tech savvy. Other equipment you buy you set up the item in discovery mode, it picks up your wifi, you're done. This, you have to move the pedals certain rotations back & forth & within a certain amount of seconds or it crashes or starts over again?? Also, one of the foot rests squeak. Other than those 2 items I love this machine but can't give it a 5 out of 5.

Keiser Responded:

Hi Joe,

Thanks for your feedback! What you're describing sounds like either the "numbering" procedure, which is not needed for Bluetooth setup in the home, or the calibration procedure, which is also not necessary as the M5i computer is calibrated prior to leaving our factory and does not require re-calibration unless you need to replace the display or the magnet housing is damaged.

The only thing you need to do to set up the Bluetooth from a home use standpoint is to pair the M5i to the app you're looking for through the app's Bluetooth menu. If you reach out to our software team by sending an email to service@keiser.com someone can better assist you with this.

I'd also like to get our service team to examine the squeaky pedal as that's not typical of the machine. All you need to to is give us a call or send an...

Hi Joe,

Thanks for your feedback! What you're describing sounds like either the "numbering" procedure, which is not needed for Bluetooth setup in the home, or the calibration procedure, which is also not necessary as the M5i computer is calibrated prior to leaving our factory and does not require re-calibration unless you need to replace the display or the magnet housing is damaged.

The only thing you need to do to set up the Bluetooth from a home use standpoint is to pair the M5i to the app you're looking for through the app's Bluetooth menu. If you reach out to our software team by sending an email to service@keiser.com someone can better assist you with this.

I'd also like to get our service team to examine the squeaky pedal as that's not typical of the machine. All you need to to is give us a call or send an email!

If you have any other questions please let me know, thank you!

Mike Douglass
Keiser Corporation
1-800-888-7009


Macungie, PA

Male

50 - 69 years old

Would recommend to a friend

Quality Machine

VERIFIED PURCHASE
The machine is well constructed, very solid. Smooth and very quiet. The monitor is very basic, no programs or detailed display, but I have adapted in that regard.

The Colony, TX

Male

35 - 49 years old

Would recommend to a friend

Imagine being able to use an elliptical outside at sunrise....

VERIFIED PURCHASE
Have had my M5i now for 3 weeks, felt was ok to give a review now.
Pros - compact, not outlet needed (mobile), hardly any noise; its a workout.
It's home is in my bedroom, but I have rolled it out to the living room and watched Five Nations Rugby to squeeze in a work out. The only sound it makes I think is the magnet and belt (I hope)which is hardly noticeable; and the space taken up is not much more than my recliner. Since there is no need to plug into an outlet, I have rolled it outside a couple of times on nice mornings to my back patio. It will work you. As stated the stance is not the same as an everyday elliptical, I felt things all over my body within the first 15 mins (legs, core, back and arms). I did...
Have had my M5i now for 3 weeks, felt was ok to give a review now.
Pros - compact, not outlet needed (mobile), hardly any noise; its a workout.
It's home is in my bedroom, but I have rolled it out to the living room and watched Five Nations Rugby to squeeze in a work out. The only sound it makes I think is the magnet and belt (I hope)which is hardly noticeable; and the space taken up is not much more than my recliner. Since there is no need to plug into an outlet, I have rolled it outside a couple of times on nice mornings to my back patio. It will work you. As stated the stance is not the same as an everyday elliptical, I felt things all over my body within the first 15 mins (legs, core, back and arms). I did not realize how hard that magnet would make me work!
Cons, well one is shipping cost. However it does come assembled (note, right here in the USA!)and people have commented it looks like a piece of art vs. workout equipment. So its a tradeoff I guess. Some might say price, but again assembled in USA. And this thing is solid, I mean great materials and assembly.
If looking for a great piece of home equipment, and want to even move it from place to place without having to think about a power outlet or limiting where you workout, you need this!

Now I am saving up my pennies for a bike, but hope by that time they have the same option as shipping assembled...

Keiser Responded:

Hello C.A.,

We always have the option to ship the product fully assembled, just send us an email to shop@keiser.com for more information! We also have a returning customer discount.

Thank you,

Mike Douglass
Keiser Corporation
1-800-888-7009


Female

35 - 49 years old

Would recommend to a friend

Love It!

VERIFIED PURCHASE
The compact size makes it perfect for our space and it gives a great workout. Working from home made us more sedentary, so we love being able to jump on it before work or at lunch. We have it in the bedroom and it's so quiet that my husband is able to workout without waking me up!

A couple minor quibbles that have nothing to do with the machine: the MSeries App isn't very intuitive, and I think it's targeted for cycling as the RPMs seem rather high. It's still nice to use as a guideline and for tracking, plus there are elliptical workouts on YouTube. If you live in an apartment or condo, be aware that it ships in a huge box on a pallet. The freight service won't help you up any stairs, so your first workout with the M5i might be carrying the M5i!

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