06/19/2020
Mike
18 - 25 years old
Would recommend to a friend
M3i
VERIFIED PURCHASE
I think the Keiser spin bike is the best one on the market.
06/19/2020
Happycamper
Peterborough, ONTARIO
Male
50 - 69 years old
Would recommend to a friend
Very happy and spinning every day
VERIFIED PURCHASE
I had extensive experience riding this bike at my gym and when the gym closed for the pandemic, months of withdrawal made me decide to buy one for home. I had tried other gym spin bikes but this was my favourite. I ordered direct from Keiser and a few days after shipping it was on my doorstep in Ontario, Canada. It was wonderfully packaged in a double box to survive shipping. The assembly instructions were crystal clear. I bought the maintenance kit and the converter due to the substantial discount when buying with the bike. The tools were higher quality than I expected. Assembly was easy. Love the bike and how it is whisper quiet! But you do need to subscripe to some sort of third party app to keep rides interesting. I use a streaming service from New Zealand...
I had extensive experience riding this bike at my gym and when the gym closed for the pandemic, months of withdrawal made me decide to buy one for home. I had tried other gym spin bikes but this was my favourite. I ordered direct from Keiser and a few days after shipping it was on my doorstep in Ontario, Canada. It was wonderfully packaged in a double box to survive shipping. The assembly instructions were crystal clear. I bought the maintenance kit and the converter due to the substantial discount when buying with the bike. The tools were higher quality than I expected. Assembly was easy. Love the bike and how it is whisper quiet! But you do need to subscripe to some sort of third party app to keep rides interesting. I use a streaming service from New Zealand that has great music and instructors for motivation as I'm not fond of animated virtual training apps. This purchase is something that I will never regret.
06/18/2020
Simon B
Male
35 - 49 years old
Would recommend to a friend
Great bike!
VERIFIED PURCHASE
Easy set up, solid construction. Works well with all current cycling apps.
06/17/2020
Janice
Kings Park, NEW YORK
Female
50 - 69 years old
Would recommend to a friend
Simply Amazing
VERIFIED PURCHASE
Love this bike! It is smooth, super quiet and very easy to use. Would definitely recommend buying. I’ve been riding it everyday since I bought it. Took about an hour to put it together. You do need to use some special tools to put it together.
Customer service was excellent.
Customer service was excellent.
06/17/2020
Jen
Female
35 - 49 years old
Would recommend to a friend
Great
VERIFIED PURCHASE
Very stable and quiet during use. Super adjustable for tall people.
06/17/2020
Katherine
Female
26 - 34 years old
Excellent Bike - Poor Connection
I have used many different bikes at various gyms, the Keiser M3i bike stood out as a favorite. It really is a spectacular bike. What made it stand out for me was that it was 4 way adjustable seat and handlebars, it has 24 levels of maintenance that are smooth and quiet, it had a simple design, it didn't have a huge screen attached, it should require little to no maintenance over the years, and it was versatile in that it would allow me to design my own workouts/use different apps instead of being locked into just one app.
However, the connection issues on this bike are a problem. I reached out to the software support team because the connection between the app and the bike kept dropping and wasn't accurate, their answer was that I can't use bluetooth headphones as they interfere with the signal and that...
However, the connection issues on this bike are a problem. I reached out to the software support team because the connection between the app and the bike kept dropping and wasn't accurate, their answer was that I can't use bluetooth headphones as they interfere with the signal and that...
I have used many different bikes at various gyms, the Keiser M3i bike stood out as a favorite. It really is a spectacular bike. What made it stand out for me was that it was 4 way adjustable seat and handlebars, it has 24 levels of maintenance that are smooth and quiet, it had a simple design, it didn't have a huge screen attached, it should require little to no maintenance over the years, and it was versatile in that it would allow me to design my own workouts/use different apps instead of being locked into just one app.
However, the connection issues on this bike are a problem. I reached out to the software support team because the connection between the app and the bike kept dropping and wasn't accurate, their answer was that I can't use bluetooth headphones as they interfere with the signal and that I can't have any other apps running or else it will interfere with the signal. For $2,000 you would think this wouldn't be a problem, especially when they advertise Bluetooth capabilities. So if you are looking to use bluetooth or other apps while using the bike - whether it be for your headphones, music apps, fitness apps - then you are going to have to look elsewhere. I was really hoping to like this bike, unfortunately I can't recommend it until they solve some of the connection issues as that was a major selling point of their M3i.
However, the connection issues on this bike are a problem. I reached out to the software support team because the connection between the app and the bike kept dropping and wasn't accurate, their answer was that I can't use bluetooth headphones as they interfere with the signal and that I can't have any other apps running or else it will interfere with the signal. For $2,000 you would think this wouldn't be a problem, especially when they advertise Bluetooth capabilities. So if you are looking to use bluetooth or other apps while using the bike - whether it be for your headphones, music apps, fitness apps - then you are going to have to look elsewhere. I was really hoping to like this bike, unfortunately I can't recommend it until they solve some of the connection issues as that was a major selling point of their M3i.
Keiser responded:
Katherine,
You've hit the nail on the head, we are working on a way to give users a more stable connection.
The app will work well with limited interference but I know that's annoying and really should be a simpler experience. When we can launch improvements to the app, we will be sure to broadcast that.
Best,
Mike Douglass
Keiser Corporation
1-800-888-7009
06/17/2020
Tom
Prospect, KY
Male
70+ years old
Would recommend to a friend
Love this indoor bike!
VERIFIED PURCHASE
Bike arrived in pristine condition. Assembly was quick and easy made simple by the terrific YouTube video. Had used this bike for a year at local YMCA. Exceeded my expectations for quality, fit, finish and craftsmanship.
06/17/2020
Rosemary
Woburn, MA
Female
50 - 69 years old
Would recommend to a friend
Love it
Wished I had purchased earlier. Also, wished I could find more classes online.
Keiser responded:
Thanks Rosemary! Was there anything about the experience you feel we could have done better on?
Best,
Mike Douglass
Keiser Corporation
1-800-888-7009
