Wendy
San Francisco, CA
Female
35 - 49 years old
Would recommend to a friend
LOVE IT!!!
Keiser responded:
Hi Wendy,
Thank you for your comments, I do apologize for the delay. Our goal is to contact every customer within 24 hours of receipt of an inquiry however COVID-19 has made that more difficult.
The floor mats are not always available with our cycles, they are a promotional item that is added and removed in a "while supplies last" sort of way; they were not a part of our promotional bundle from late April to early June.
If you're still having difficulties with our app please don't hesitate to reach out. Our software support team is top notch!
Best,
Mike Douglass
Keiser Corporation
1-800-888-7009
John
Hawthorne, NY
Male
50 - 69 years old
Would recommend to a friend
Love our M3i
Alex
San Rafael, CA
Male
50 - 69 years old
Would recommend to a friend
Great indoor bike
Keiser responded:
Hey Alex,
Did we get this situated for you? I recall speaking to you about it, was the seat post tightened down all the way? The rattle you're describing is typical of when the seat post can be tightened down further, you unscrew the plunger to loosen it's grip on the handlebar stem and then pull it to withdraw the pin from seat post "holes."
Feel free to email me directly or give me a call, thank you,
Mike Douglass
Keiser Corporation
1-800-888-7009
Andrew
Champaign, ILLINOIS
Male
50 - 69 years old
Would recommend to a friend
Worth every penny
Magnoliafitness
Female
35 - 49 years old
Would recommend to a friend
Outstanding Machine
Justin
Male
35 - 49 years old
Would recommend to a friend
So quiet!
Kari M
Female
50 - 69 years old
Would recommend to a friend
Happy
Rick A
Marshfield, MA
50 - 69 years old
Would recommend to a friend
Love it!
Keiser responded:
Thanks Rick and Lorri, I'll pass the work to Paul! He has worked for Keiser for over 20 years and really knows his stuff.
Best,
Mike Douglass
Keiser Corporation
1-800-888-7009