Jack A
Provo, UT
Male
50 - 69 years old
Would recommend to a friend
Two challenges
Keiser responded:
Hey Jack,
That's not good, have you had a chance to reach out to our service department? If you can send a few pictures to "shop@keiser.com" I will forward everything to our team for review, you'll be a raving fan in no time!
Thank you,
Mike Douglass
Keiser Corporation
1-800-888-7009
Dave
Grand Rapids, MICHIGAN
Male
50 - 69 years old
Would recommend to a friend
Great Quality Built Bike - great buying experience - great investment in wellness !!
Shifter T
Salem, WV
Male
35 - 49 years old
Disappointed
Keiser responded:
Hey John, I'm very sorry about that. I saw we had a service ticket started for you, did you connect with Paul in our service department? Luckily this is a relatively simple fix!
Thank you,
Mike Douglass
Keiser Corporation
1-800-888-7009
John
Boulder, CO
Male
70+ years old
Would recommend to a friend
Good design
Caroline
Boulder, CO
Female
35 - 49 years old
Would recommend to a friend
Love love love
Davy K
Geyserville, CA
Male
35 - 49 years old
Would recommend to a friend
Love this bike!
Keiser responded:
Davy,
The batteries shouldn't need to be replaced that often, you might need to update your Converter's firmware. Feel free to give us a call or send an email to service@keiser.com, we can troubleshoot with you and get it figured out.
Thank you!
Mike Douglass
Keiser Corporation
1-800-888-7009
Mark
Millbury, MA
Male
35 - 49 years old
Would recommend to a friend
Great engineered bike
Keiser responded:
Hey Mark,
The flywheel will get warmer naturally during exercise as a by-product of the magnetic braking system, it's normal.
If you can shoot me or our service department an email regarding the flywheel we can explore some options!
Thank you,
Mike Douglass
Keiser Corporation
1-800-888-7009
David
New York, NY
Male
50 - 69 years old
Would recommend to a friend