Wayne
Raymond, ALBERTA
Male
50 - 69 years old
Would recommend to a friend
Smooth and durable
Larry
Male
18 - 25 years old
Would recommend to a friend
Handle bars
Keiser responded:
Hi Larry,
That's interesting, I've never heard of that! I'm going to send you an email, I'd love to connect with you and see if we can get our cycling trainers to audit your bike fit and see if we can make any recommendations.
Thank you,
Mike Douglass
Keiser Corporation
1-800-888-7009
Ms
18 - 25 years old
Would recommend to a friend
absolutely the best stationary bike
Cecilia
Columbia, MARYLAND
Female
50 - 69 years old
Would recommend to a friend
Great bike!
Maggie M
Springfield, MO
Female
50 - 69 years old
Would recommend to a friend
Quality bike and great customer service
My husband put it together in about 40 minutes, which he said was easy.
Now the bad part which Keiser had no control over. United Parcel Service delivered the box which was damaged. The lever was broken and front the front roller wheel was slightly bent which does not affect the ride. I sent photos to Keiser and promptly received an email and phone call from them. They overnighted a new lever. I was very impressed with the customer service.
I rode 40 miles on my first ride and it was quiet and smooth as silk.
Keiser responded:
Thanks a lot Maggie, I'm sorry the process wasn't as seamless as we shoot for though I'm glad we were able to assist you quickly.
The bike looks great in this shot!
Mike Douglass
Keiser Corporation
1-800-888-7009
Ryan
Wilmington, DE
Male
26 - 34 years old
Would recommend to a friend
Great Bike
George
Fresno, CA
Male
70+ years old
Would recommend to a friend
Keiser M3
bike, quiet, responsive. If I were to buy again, would get the M3i because of the adjustable
handlebars, but that is just a preference.
Stephen J
Occoquan, VA
Male
50 - 69 years old
Would recommend to a friend
Love my bike!
Is it a bit expensive? Yes, but I will wait to see how well it stands up to the test of time before deciding whether it's worth the price.
Keiser responded:
Thanks for your review Stephen, please do keep us posted on your new M3i! I'm super confident you'll get many, many years out of it.
We get the torque wrench question a lot, and yes it's needed for assembly to ensure the cycle operates to its intended specifications. Applying proper torque ensures you won't stripe bolts when tightening the bolts that anchor the frame to the base, as well as each pedal. The torque wrench isn't a super common tool, which is why we include it in our optional assembly and maintenance kit for the M3i.
Thanks again,
Mike Douglass
Keiser Corporation
1-800-888-7009