08/22/2021
Ruby B
Los Angeles, CA
Female
35 - 49 years old
Bike came with overmachined hex bolt, couldn't complete assembly
VERIFIED PURCHASE
First off, I would like to say that a friend has this same bike- she convinced me to get it and she had no issues with assembly- the only reason I'm giving it any stars. My bike was delivered in pristine condition, but when we got to the last stage of putting the handlebars on, the hex bolts that need to be removed were all machined in so tight that we had to use a hammer and Allen Key to loosen them. 3 were able to be removed, but the last one wasn't. I've now had a professional bike builder, and a car mechanic come out with their own tools to try and remove this bolt but it won't come out. The bike cannot be put together without it coming out- so the $2000 bike (which I have now spent around 10 hours and money paying different tradesmen get this...
First off, I would like to say that a friend has this same bike- she convinced me to get it and she had no issues with assembly- the only reason I'm giving it any stars. My bike was delivered in pristine condition, but when we got to the last stage of putting the handlebars on, the hex bolts that need to be removed were all machined in so tight that we had to use a hammer and Allen Key to loosen them. 3 were able to be removed, but the last one wasn't. I've now had a professional bike builder, and a car mechanic come out with their own tools to try and remove this bolt but it won't come out. The bike cannot be put together without it coming out- so the $2000 bike (which I have now spent around 10 hours and money paying different tradesmen get this bolt out) can't be assembled. It's bad enough that all Keiser's competitors are delivering assembled bikes- but to add insult to injury they make you pay extra for the tools required to assemble the bike. That is ridiculous- it should be included in the cost of the bike, or like your competitors in the same price point, it should be delivered assembled. For a $2000 bike, this is incredibly disappointing.
08/20/2021
Douglas
Male
50 - 69 years old
Would recommend to a friend
As Good As I’d Hoped
VERIFIED PURCHASE
Bike is rock solid, smooth, quiet, comfortable and gears are instantly responsive. Bluetooth computer works flawlessly with Polar chest strap and phone apps. Not a fan of the shoe cages so I removed them. I am so happy with this investment.
08/10/2021
Kate
Female
35 - 49 years old
Would recommend to a friend
Quiet, smooth ride
VERIFIED PURCHASE
This bike is really great quality. The bluetooth connectivity is a necessary option, in my opinion. I like being able to go through the guided rides on the app while being able to watch or listen to something other than an instructor telling me what to do. It's also super quiet. I'm in a small space and needed something that wouldn't disrupt others. This is a fantastic quality product. It also comes super well packaged, traveling across the country in perfect condition. Set up is relatively easy, and the instruction manual is one of the best I've seen.
08/08/2021
P B
Male
18 - 25 years old
Would recommend to a friend
The tools took the star.
VERIFIED PURCHASE
Great bike, but that's why I ordered. The only problem is the tools needed, I should have ordered the tool kit with the bike rather than after like I did. Cost wise you'll save $.
08/05/2021
Karen W
Traverse City, MI
Female
50 - 69 years old
Would recommend to a friend
Kyle was extremely helpful
VERIFIED PURCHASE
Bike arrived with a faulty Comm wire. Kyle was very helpful in sending me the proper instructions and parts for me to make the repair in lieu of not having a bike repair technician in our area.
I appreciate the quality of the M3i Keiser so much I have referred several people. To my knowledge two have since purchased an M3i. I will continue to make referrals. I now own two M3i bikes.
I appreciate the quality of the M3i Keiser so much I have referred several people. To my knowledge two have since purchased an M3i. I will continue to make referrals. I now own two M3i bikes.
08/03/2021
Roddy
Modesto, CALIF.
Male
50 - 69 years old
Would recommend to a friend
Love the bike!!!
VERIFIED PURCHASE
Really happy with the bike, used them at the spin class for many years. I like how they are made.
I’m going on 70 now and still ride my road bike. The Keiser is built more like a road bike, that why I like it so much. Now I have something to ride when when weather is to hot or cold!
I’m going on 70 now and still ride my road bike. The Keiser is built more like a road bike, that why I like it so much. Now I have something to ride when when weather is to hot or cold!
08/02/2021
California M
18 - 25 years old
Would recommend to a friend
I don't do reviews
VERIFIED PURCHASE
This bike is ridiculously good. I'm primarily a weightlifter (20+ years) and I use the bike for sprints, not for long rides. The transition from easy to hard is super smooth and I love the precision resistance levels. Fantastic conditioning tool. By far the best bike I've ever been on.
07/31/2021
Jay
Portland, OR
Male
50 - 69 years old
Would recommend to a friend
Super Versatility
VERIFIED PURCHASE
Purchased the Keiser based on the referral of a friend, and have been delighted. The set-up was easy (used the manual plus a youtube video). The bike is relatively lightweight and offers multiple adjustments for a custom fit to support almost any body shape and size. The only area I have struggled with is integrating electronics, but that's generally my weak spot. Overall a great fitness bike.
