02/23/2020
Ropa
Female
50 - 69 years old
Would recommend to a friend
Bike is great, assembly process not so much
VERIFIED PURCHASE
I ordered my bike in January along with accessories including assembly kit and requested shipment after February 9th. Bike arrived February 14th. Not damaged and well packaged. Did not receive any accessories or assembly kit so it sat unassembled. Contacted Keiser Monday morning and they overnighted missing items. Start to put it together and I have instructions for a different model bike so I had to pull up instructions on my phone. Once I had the correct instructions assembly went well. Love the bike and customer service was good but processing of shipments for correctness needs to improve.
02/11/2020
Nicholas K
Placitas, NM
Male
35 - 49 years old
Don’t buy this bike until tech is fixed!
VERIFIED PURCHASE
If you care about tracking your progress and ride data, do not buy this bike. Both the app and bike computer are broken, and if I had it to do all over again, I would’ve purchased a different bike. First, the bike computer shuts down your ride if you need to hop off the bike for more than 30 seconds to pee or blow you nose or whatever. So you lose all your data and start over. Second, once you have the app, the cross talk between the bike computer and app is almost nonsensical. It’s rare that the calorie count ever matches. And again, if you hop off the bike, the bike computer restarts and can reset app data as well even though the app indicates your ride is paused! A week ago, I lost 700 calorie ride and got credit for 1 calorie. All of this seems like...
If you care about tracking your progress and ride data, do not buy this bike. Both the app and bike computer are broken, and if I had it to do all over again, I would’ve purchased a different bike. First, the bike computer shuts down your ride if you need to hop off the bike for more than 30 seconds to pee or blow you nose or whatever. So you lose all your data and start over. Second, once you have the app, the cross talk between the bike computer and app is almost nonsensical. It’s rare that the calorie count ever matches. And again, if you hop off the bike, the bike computer restarts and can reset app data as well even though the app indicates your ride is paused! A week ago, I lost 700 calorie ride and got credit for 1 calorie. All of this seems like an easy fix—app should always override bike computer. And make bike computer pause NOT shut down. But Keiser seems unwilling or unable to fix it, instead expecting the quality of the bike to carry the brand. Sadly, without functional tech, it’s a dinosaur. The only reason I give it a 2, is the bike quality.
02/06/2020
Macrepairboy
San Diego, CA
Male
50 - 69 years old
Would recommend to a friend
Extremely Satisfied
VERIFIED PURCHASE
Extremely satisfied with our M3i. My wife and I are using the bike along with two Peloton app subscriptions and two Amazon Fire TV sticks. Using two separate Fire TV sticks eliminates the need to login/logout as the credentials are cached. We've both been using it for one month, 5 days a week, no issues. Smooth, stable, quiet, and includes everything you need except the dumbbell holder. We ordered that separately.
02/05/2020
Trey
Chicago, IL
26 - 34 years old
Would recommend to a friend
Love the Bike but the app needs some serious work!
VERIFIED PURCHASE
I love the bike and the overall smoothness of the ride but have just a couple concerns. I would like to do more workouts through the M3 app but constantly have trouble connecting or when I do start a workout the app freezes. I've done everything from changing the batteries to re-downloading the app and still have issues. I'm a little disappointed because I was expecting more out of the app but overall it is a quality bike and there is no other one like it on the market.
02/03/2020
Raejean F
Springfield, OHIO
Female
50 - 69 years old
Would recommend to a friend
Keiser M3i bike
VERIFIED PURCHASE
Best bike ever. A quiet and smooth ride. Much better than the bikes I was using for spin class at my local gym. I’m very happy with my purchase.
02/03/2020
Angie
Clemmons, NC
Female
18 - 25 years old
Would recommend to a friend
Great Quality!
VERIFIED PURCHASE
This bike is well-built, sturdy and whisper quiet. I ha e it set up in front of my smart tv and I am able to find many guided rides online. It’s great.
02/02/2020
Gary S
Sioux Falls, SD
Male
50 - 69 years old
Would recommend to a friend
Back in the saddle!
VERIFIED PURCHASE
From the easy assembly to the ease of operation, I’ve fallen in love with biking all over again. What a top notch product - so well built and so quiet. I’m 6-foot-8 and I feel just as comfortable on this as my custom-made outdoor bike.
02/02/2020
J & T
Delmar, NY
Female
35 - 49 years old
Would recommend to a friend
No regret with this purchase after much research
VERIFIED PURCHASE
Although it is expensive, we are glad we chose it. We researched all the other options and felt this was the best option. We stand by our decision.
