Keiser shipping support

Congratulations on your purchase of Keiser equipment! Our shipping page can help you with your Keiser equipment shipping experience.

Keiser's shipping staff works diligently to ensure that your order is processed and shipped accurately and efficiently. It is vital that you complete and return your Delivery Questionnaire as soon as possible (found in your quote package, as well as on-line). This simple questionnaire provides us with important information necessary for delivery of your order. We want to make sure that your experience with Keiser, from initial quote to the final shipment runs smoothly.

Thank you for allowing us to serve you, and please let us know if you have any questions or concerns.



Submit a service request

Need immediate help?

+1 559 256 8000

Speak to a support specialist

Order status

For orders placed on Keiser.com

Support hours: Monday - Friday, 7am - 5pm Pacific Time
Current: 11:47 am Pacific Time

Frequently Asked Questions

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What options are available for shipping?
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What if I don't receive my order?
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Does Keiser ship internationally?
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Can I track my order?
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My order arrived damaged. What do I do?
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Where are Keiser products shipped from?
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Will I be notified prior to delivery of my order?
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When will my order arrive?
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How do I locate my Keiser Sales Representative?

Shipping Status

Shipping status

Use this form to check the status of your shipment.
SHIPPING STATUS

Contact Commercial Sales

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If you would like to conduct an advanced search to find your sales rep,  use the "Advanced Search" button below. Otherwise, fill out this form and we'll make sure it reaches the right contact!

ADVANCED SEARCH

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YOUR KEISER REPRESENTATIVE


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Contact Commercial Sales

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TELL US WHICH PRODUCTS YOU ARE INTERESTED IN (PLEASE CHECK ALL THAT APPLY)

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Live Equipment Demo

I’d like a live equipment demo at my location

Request a visit from a Keiser Mobile Showroom and your Keiser Sales Rep can have you and your team try out as many as seven Keiser machines, including Strength, Functional and Cardio. Currently available only in the US and Canada for Commercial Inquiries.

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Strength Training

AIR Series Resistance Machines

Introduce precision to your strength training. Featuring Keiser Air Pneumatic Resistance Technology, our resistance machines deliver smooth, optimal resistance throughout the range of motion at any speed, enabling everyone from new gym members to pro athletes to train with greater safety, effectiveness and efficiency.

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Strength Training

Keiser Racks

Featuring air pneumatic resistance strength columns that can be attached to a bar, Keiser Racks deliver a smooth resistance that can be used alone or in conjunction with free weights, allowing for a wide array of strength exercises.

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Strength Training

Stretch Corner

With a footprint of only 24 square feet (2.2 meters), the Keiser Stretch Corner is capable of accommodating a wide array of stretches while occupying minimal floor space, allowing you to regain square footage inside your facility.

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Cardio Training

M Series Cardio

Featuring magnetic-resistance technology, our groundbreaking M Series Indoor Bikes, M5i Strider Ellipticals and M3i Total Body Trainers feature Bluetooth® technology and continue to lead innovation among the cardio equipment industry.

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IS YOUR ORGANIZATION LOCATED IN:

Please select one of the following options

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Next

To connect with the correct representative, please tell us where your organization is located

Please provide a valid US ZIP Code

Not from the US? Click Here
Next
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Next

To connect with the correct representative, please tell us where your organization is located

Please select from one of the countries below

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Based on what you’ve told us, we’re confident your message will go to the correct party.

Your Keiser representative


Stay Connected With Keiser

Notify me of Keiser Corporation news, events and offers.

By clicking yes, you agree to receive special offers, announcements, and more through email and personalized ads on digital and social media platforms. You can choose to stop sharing personal data at any time.

View our Privacy Policy

YOUR KEISER REPRESENTATIVE


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Contact Customer Support

To contact Keiser's service department please fill out the fields below. 

Stay Connected With Keiser

Notify me of Keiser Corporation news, events and offers.

By clicking yes, you agree to receive special offers, announcements, and more through email and personalized ads on digital and social media platforms. You can choose to stop sharing personal data at any time.

View our Privacy Policy
Back
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Need immediate help?

+1 559 256 8000

Speak to a support specialist

Order status

For orders placed on Keiser.com

Support hours: Monday - Friday, 7am - 5pm Pacific Time
Current: 11:47 am Pacific Time